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Tumblers retail for $5, with all profits to support the Resurrecting Lives Foundation

January 14, 2019

Starting January 14, 2019, when guests purchase a new limited-edition $5 tumbler at any City Barbeque location, City Barbeque (www.citybbq.com) will donate all tumbler profits to the Resurrecting Lives Foundation (www.resurrectinglives.org), a non-profit dedicated to supporting veterans living with traumatic brain injury. As a thank you for helping support this vital organization, guests will receive free refills in their 2019 tumbler through March 31, 2019 (offer valid for free refills of fountain beverages, tea, and lemonade with any food purchase at City Barbeque). Tumblers are available while supplies last, and City Barbeque has sold out every year.

This promotion marks City Barbeque’s fifth annual fundraiser for Resurrecting Lives; the restaurant has raised more than $46,000 to support the organization to date. Resurrecting Lives is committed to helping veterans with traumatic brain injury (TBI), which impacts an estimated 20–25% of the troops returning from Iraq and Afghanistan. The foundation helps veterans successfully transition to a post-military career and life through advocacy, aid, fundraising, and research: a cause that resonates with the culture of service at City Barbeque.

“We’re honored to be able to support our veterans via the Resurrecting Lives Foundation and are thankful our guests also want to support this cause,” says City Barbeque founder and CEO Rick Malir. “We hear from guests all the time how much they appreciate this partnership. We’re glad we can come together to do something good to support our veterans living with TBI.”


About City Barbeque

At City Barbeque, folks wake up early to make the city’s best barbeque: every day, at every restaurant, teammates slow-smoke award-winning barbeque and craft homemade sides and desserts. City Barbeque also caters incredible events, providing personalized, friendly, and affordable service for events large or small, formal or laid-back. The company is devoted to supporting its teammates and the communities it serves and prioritizes giving back to local charities and non-profits. City Barbeque teammates are dedicated to providing competition-quality barbeque and genuine backyard hospitality; to improving themselves and their processes a little every day; and to staying true to their purpose: to serve and create happiness. For more information, visit City Barbeque at www.citybbq.com, Facebook, Instagram, or Twitter.

Media Contact:
Elizabeth Grunewald
Marketing Project Specialist, City Barbeque
egrunewald@citybbq.com

You asked and asked (and asked!) and we heard you: Brisket Chili and Gumbo are back!

If you didn’t try our Brisket Chili last year, then 2019 is your year. Our made-from-scratch chili features our national award–winning brisket, jalapeños, green chilies, black beans, and—like with any good chili recipe worth a darn—a secret ingredient or three. We top it all off with shredded sharp cheddar, a dollop of sour cream, and a bright slice of fresh jalapeño for you to enjoy by the cup or the bowl. This one’s now available at all City Barbeque locations.

And longtime City Barbeque fans can never forget their first taste of our Gumbo! Available at participating City Barbeque locations, our slow-smoked turkey, hand-pulled pork, secret-recipe sausage, and all the veggies, served over brown rice and ready to start your year off on the right foot! Get this one as a side with your favorite sandwich or a bowl as an entree in its own right. Or, hey, a bowl of gumbo with a lil’ gumbo on the side? We get it. We won’t judge.

Both of these homemade faves will only be around for a limited time, so be sure to get yours today… and maybe tomorrow… and definitely next Thursday… and you can’t forget the Big Game…

Industry veteran joins c-suite of fast-growing barbeque restaurant; founder Rick Malir remains CEO

January 9, 2019

COLUMBUS, Ohio—City Barbeque is pleased to welcome Mike Muldoon to its leadership team effective January 2019. As the company’s new President and Chief Operating Officer, Muldoon will help lead the popular barbeque restaurant during a time of accelerated nationwide growth.

Muldoon brings to City Barbeque more than 25 years of experience in c-suite restaurant management. In roles ranging from executive leadership to operations management and human resources, Mike has developed and implemented strategic plans, increased sales, and attracted and retained top talent for restaurants worldwide, both new concepts and brand expansions.

“We really took our time on an extensive national search to find just the right COO,” said City Barbeque founder and CEO Rick Malir. “Mike’s experience in successfully scaling brands on a national level makes him the perfect choice for City Barbeque. I’m excited to see how Mike will help us build upon our foundation and culture, and the whole team is looking forward to having him on board as President and COO.”

“I am thrilled to be joining City Barbeque,” said Muldoon. “Rick Malir and the entire City Barbeque team have done a tremendous job building a unique brand and culture. City Barbeque has built a best-in-class reputation for producing competition-quality barbeque as well as providing an outstanding work experience for its team members. Rick and I share the belief that a great guest experience begins with a great team member experience. I am honored to be able to join this team and take part in the expansion of this exciting brand.”

About City Barbeque
At City Barbeque, folks wake up early to make the city’s best barbeque: every day, at every restaurant, teammates slow-smoke award-winning barbeque and craft homemade sides and desserts. City Barbeque also caters incredible events, providing personalized, friendly, and affordable service for events large or small, formal or laid-back. The company is devoted to supporting its teammates and the communities it serves and prioritizes giving back to local charities and non-profits. City Barbeque teammates are dedicated to providing competition-quality barbeque and genuine backyard hospitality; to improving themselves and their processes a little every day; and to staying true to their purpose: to serve and create happiness. For more information, visit City Barbeque at www.citybbq.com, Facebook, Instagram, or Twitter.

Media Contact:
Elizabeth Grunewald
Marketing Project Specialist, City Barbeque
egrunewald@citybbq.com

Happy 2019! Our New Year’s resolution is the same as always—to serve and create happiness—so we’re back at it with one of our favorite opportunities to serve. Starting January 14, 2019, buy a new limited-edition $5 tumbler* at any of our joints and we’ll donate all proceeds to the Resurrecting Lives Foundation, a non-profit dedicated to supporting veterans living with traumatic brain injury. This is one mug that really makes a difference… PLUS you’ll get free refills in your fancy new tumbler with any purchase through March 31, 2019!

We’ve been raising funds for Resurrecting Lives for five years now: we’re inspired by their commitment to helping veterans with traumatic brain injury (an estimated 20–25% of the troops returning from Iraq and Afghanistan) successfully transition to a post-military career and life through advocacy, aid, fundraising, and research. All of us at City Barbeque are so proud to help support the work of this incredible organization, and we hope you’ll join us!

To celebrate our fifth year supporting Resurrecting Lives (not to mention our 20th anniversary!) This year’s tumblers are pretty special. City Barbeque–red, featuring (as always!) custom-designed art, they’re perfect for our fresh-brewed tea, homemade lemonade, or your favorite hot beverage from home.

*limited edition = we always sell out, so get yours today!

 

Partnerships with Olo and Punchh allow for faster online ordering, additional app functionality

December 18, 2018

City Barbeque (www.citybbq.com) has launched a brand-new online ordering system, powered by digital ordering platform Olo. Additionally, the fast-casual has collaborated with customer platform Punchh to release a new and enhanced City Rewards loyalty app, with improved mobile ordering and rewards, now available in the App Store and Google Play.

With City Barbeque’s new online ordering, guests can order the brand’s award-winning barbeque, scratch-made sides, and indulgent desserts online at order.citybbq.com. Features of City Barbeque’s new online ordering include:

  • The ability to order ahead (or even from the parking lot) to skip the line
  • Scheduling features to suggest the best time to pick up food without a wait
  • Group ordering for the office
  • Photos of every menu item
  • The ability to save favorite orders and payment information for faster ordering
  • Full integration with City Rewards, so guests can use rewards and earn points when ordering online

Members of City Rewards, City Barbeque’s loyalty program, can take advantage of this improved mobile ordering right from the new City Barbeque app. These updates allow loyalty members to:

  • Order City Barbeque favorites with the app’s new integrated single sign-on
  • Earn points for every purchase made in-app
  • Redeem loyalty rewards, right from the app
  • Get special offers and surprises, exclusively for app users
  • Find the closest City Barbeque joint
  • Refer friends to earn additional rewards

“These improvements to our online ordering and loyalty app are designed to make our guest experience better than ever and to reward our loyal guests,” said Brian Hipsher, VP of Marketing for City Barbeque. “We are thrilled to work with Olo and Punchh, both industry leaders in their space. They can make sure the technology is leading the way for better guest experiences, and we can focus our efforts on smoking and serving the best barbeque in the country.”

“We are pleased to be working with City Barbeque to power their digital ordering capabilities,” said Noah Glass, Founder and CEO of Olo. “We know the team at City Barbeque is dedicated to offering its surrounding communities the absolute best barbeque and service, and are thrilled to bring the added convenience of digital ordering to their guests.”

“City Barbeque has invested heavily in creating a consumer experience that personally caters to each guest,” said Shyam Rao, CEO of Punchh. “Through this partnership, we are taking their loyalty program, particularly on mobile, to a new level—providing a seamless experience both in-store and online that delivers tailored offers and rewards their most loyal, and valuable visitors to drive revenue.”


About City Barbeque

At City Barbeque, folks wake up early to make the city’s best barbeque: every day, at every restaurant, teammates slow-smoke award-winning barbeque and craft homemade sides and desserts. City Barbeque also caters incredible events, providing personalized, friendly, and affordable service for events large or small, formal or laid-back. The company is devoted to supporting its teammates and the communities it serves and prioritizes giving back to local charities and non-profits. City Barbeque teammates are dedicated to providing competition-quality barbeque and genuine backyard hospitality; to improving themselves and their processes a little every day; and to staying true to their purpose: to serve and create happiness. For more information, visit City Barbeque at www.citybbq.com, Facebook, Instagram, or Twitter.

About Olo
Olo is the on-demand interface for the restaurant industry, powering digital ordering and delivery for over 250 restaurant brands across 50,000 locations. Olo’s enterprise-grade software powers every stage of the digital restaurant transaction, from fully-branded guest interfaces to the back-of-house order management features that keep the kitchen running smoothly. Orders from Olo are injected seamlessly into existing systems to help brands capture demand from on-demand channels such as the brand’s website and app, third-party marketplaces, social media channels, and personal assistant devices like the Amazon Echo. Olo is a pioneer in the industry, beginning with text message ordering on mobile feature phones in 2005. Today, over 100 million consumers use Olo to order ahead and get meals delivered from the restaurants they love. Clients include Applebee’s (DIN), Chili’s (EAT), Chipotle (CMG), Denny’s (DENN), Five Guys Burgers & Fries, Jamba Juice (JMBA), Noodles & Company (NDLS), Red Robin (RRGB), Shake Shack (SHAK), sweetgreen, Wingstop (WING), and more. Learn more at www.olo.com. SKIP THE LINE®

About Punchh
Punchh is the world leader in innovative digital marketing products for brick and mortar retailers, combining AI and machine learning technologies, mobile-first expertise, and omni-channel communications designed to dramatically increase lifetime customer value. Leading global restaurant and retailers rely on Punchh to grow revenue by building customer relationships at every stage, from anonymous to loyalist, including more than 140 different brands. Punchh has raised $31MM in funding by leading investors including Sapphire Ventures and Cervin Ventures.

Media Contact, City Barbeque:
Elizabeth Grunewald
Marketing Project Specialist, City Barbeque
egrunewald@citybbq.com

We’ve got a secret that’s going to make your holidays a million times easier this year: City Barbeque gift cards are the perfect gift for everyone. And now through December 31, 2018, with every $25 you spend on gift cards, you’ll get a $5 bonus card—the perfect stocking stuffer (or, let’s be real, treat for you!).

And this year, we’ll have three Double Bonus Days, when you’ll get two $5 bonus cards with every $25 spent on gift cards! Mark your calendar for November 23 (Black Friday!), December 3, and December 4, and get ready to get twice the BBQ bonus!

Frankly, we’ve got the holidays covered: not only are we adding a little bonus to your seasonal shopping, but we’re smoking the perfect thing for your holiday table, too! Give us a call to reserve your hickory-smoked whole turkey, turkey breast or ham—sold out for Thanksgiving, but available for celebrations in December—and don’t forget the sweet potato casserole, smashed potatoes and gravy, green beans with bacon, mac & cheese, and (our fave) corn pudding!

Here’s the fine print: this offer is valid on in-store gift card purchases only, not online purchases. Bonus cards will be redeemable in-store January–March 2019 and are worth $5 towards any purchase (excluding alcohol); up to two bonus cards can be used per check. Bonus cards have no cash value, and no duplicate gift cards or bonus cards will be accepted. Gift cards and bonus cards cannot be used for catering. City Rewards members will not earn points on gift card purchases: the guest using the gift card to make a purchase will earns the points.