Smoker Stories

Kind Words From Kind Folks: Catering Reviews

City Barbeque catering guests

Aw, shucks—you’re making us blush! Truth is, it's because of customers like you we LOVE what we do:

Success!!!!! The food was a hit! Please thank Marcus – he was great in delivery, contacting me and setting it up. PROFESSIONALISM to the MAX! Will definitely call you again soon.
– Lynn M.

I just wanted to let you know that you guys did an amazing job for our wedding. The food was delicious and the staff that you had work the event were great as well! They performed above and beyond our expectations! I will definitely recommend you guys for friends and future family events! Again, thank you guys!
– a happy anonymous guest

The food, staff and ordering ease is great…the one thing for us is the delivery convenience and set up of the food! We can always depend on City BBQ to deliver excellence! Thanks much!
– Teresa

Thank you guys again for coming through yesterday with the last minute order of 75 people (literally in one hour). Everyone LOVED the food and a few actually said, “Why do we change up on BBQ places, just use City everytime!” Thank you SO much!
– Laurie C.

City BBQ was fantastic. The staff was incredibly friendly and professional. We are very thankful to have had you guys cater our wedding. Thank you so much. It was wonderful!
– a happy anonymous guest

Thank you again for all the hard work. The crew was so very fun and made our wedding very enjoyable :)
– DJ and Amanda H.

I want to send over a HUGE thank you to the team that helped with our summer picnic back in August. I personally am located out of the Columbus area and love City BBQ so when we started planning our summer picnics up in Lexington Ohio my first thought was to City BBQ. I reached out to Randy who almost immediately responded to my inquiry and answered all my questions. He helped me select the best menu for our outing and was extremely understanding with all my changes and additions at the last minute. The team that was on site was extremely professional, on-time, and the presentation was fabulous. We held an outdoor picnics for around 300+ construction workers so I was a little nervous about either running out of food or it getting cold- neither happened thanks to such a well-seasoned team. The team was fabulous and took care of everything; I was running around making sure the party was going off without a hitch so having such professional individuals handling the most important part of the evening was a breath of fresh air. The owner of the company was extremely happy with the food choice and even commented during the awards of what a fabulous job they did. Please thank them for me and thank Randy. You have a TOP notch team of people and we look forward to working with them again next year if we put on the picnic again.
– Kelly N

Although the wedding was outside and we had a raining day, the food made up for it. I heard nothing but excellent reviews from the guests. It was so nice to have a wonderfully tasting hot meal on a cold and rainy day. The gentlemen that worked the event did a fantastic job!!! And Kate Woeste did an excellent job with the prep work and follow up before the wedding. She gave of peace of mind knowing that the food would be taken care of and it was!!
– a happy anonymous guest

I can’t even say enough about your team and how great they were. From working with Laurie to work out the details of what we wanted for the party to Jeremiah’s communication the day of and the awesome set up. Not to mention that everyone raved about how good the food was. The value was incredible! You provided everything down to the bags of ice we needed. Your team is awesome!!! Jeremiah was so great to work with. On a day when I was so stressed out he came in with a smile and introduced himself and set everything up! I mean everything. It was so great and such a relief not to have to worry about the food for the party. My sister in law is already planning on using you for her step son’s graduation next year. You made a huge impression on everyone there. Hats off to your team!!!!!!!
– Yvonne V.

Dependability of the food, delivery and set up. We have used other restaurants for lunches and none compare to the reliability of City BBQ.
– Cindy P.

Winnie Mooney did a great job working with me for my daughters wedding reception. Everyone at the reception was very happy with hot food as in many situations the caterer has lukewarm food or undercooked vegetables, etc. A number of friends of mine with sons or daughters getting married in the next year all said they would look at City Barbeque as one of the caterers that they would look at for catering their wedding!
– a happy anonymous guest

We would like to thank the team at City Barbeque for a job well done. All of our training classes and instructors were very pleased with the food and service.
– Sandy D.

Working on an industrial site is sometime difficult to coordinate. City BBQ’s team has always been really flexible working around the uniqueness of our needs when it comes to set up and delivery. They are always prompt and friendly. The food is always hot & delicious–and they always make sure to call and touch base before the event so that they make sure everyone’s on the same page. They are definitely the crowd favorite and we will continue to use them. A special thanks to the catering manager Greg and his team members Elizabeth & Theresa. You did such a wonderful job, setting up for a group of 250+ is not easy, but you made it look that way!
– Danielle C.

We love City BBQ food and it did not disappoint at our wedding. It was delicious and many people said it was the best wedding food they’ve had. The set up with the cast iron pots was unique and fun. I wasn’t expecting it, but it complemented our venue perfectly. The staff serving at the event was friendly and helpful.
– a happy anonymous guest

From the first time I called to when it was all finished. Everyone on the phone was amazing Sarah was great on the phone helped me with what we will need and what is best to have. To the delivery girl (sorry forgot her name) who dropped it off everyone has been so nice and helpful. I will definitely call you all again to do another lunch in for us. The food was great. Everyone had a great time and got full. Thank you again.
– Fawn B.

The person who delivered the food was extraordinarily nice and friendly. She really was taking pride in the food and the set up. She also brought us one or two things we hadn’t thought of. Very nice experience.
– Laurie B.

No hassle ordering, just gave the number of people and paid. I appreciated the pre-delivery call to verify my order. On-time and professional delivery/set-up. Many compliments on the food. Leftovers still taste good:)
– a happy anonymous guest

My audience is OVER the typical catered lunch of sandwiches and pizza. They truly appreciate something different, delicious, and going the extra mile. City Barbeque does just that. I called, placed an order, and didn’t have to worry about a thing. It all just got taken care of. It’s more expensive than sandwiches or pizza, but sometimes, it just doesn’t matter, it’s the quality and the lasting impression that makes it worth it.
– Tammi K

Randy was fabulous! He was very detailed and helped with all my questions and changes. His onsite team was professional and on the ball. The set up was great- multiple people commented on not only how great the food tasted but also how nice everything was displayed. I personally loved the cast iron pots. The owner of our company was extremely happy with everything! Thanks for everything and I look forward to working together again down the road.
– a happy anonymous guest

The food and the service – they swoop in, set everything up and then you get all these compliments on the great food you’ve served – what could be better?
– Cynthia K.

The staff was beyond amazing. Not only were they all very professional, they were also personable and friendly. I cannot say enough about how pleased we were.
– Avon V.

The staff loves City BBQ and there is a "no hassle" experience when I order.
– Brenda W

From beginning to end the quality and service provided was top notch. Thank you for making the catering experience easy and delicious!
– Laura R.

There is so much value and professionalism that you offer – from always adding a little bit extra (we had plenty) to the quiet and respectful way in which the food was delivered and set up while our meeting was in session with no intrusion or interruption! Well Done!
– Dale C.

The catering manager I worked with was most accommodating, he even took my orders over the weekend and was very prompt with his reply and invoice information. The delivery drivers were extremely courteous and most helpful. And of course the food was great! Everyone was happy to see that they had a lunch provided by City BBQ. Just a quick note, a VP for Macy’s New York attended my event and complemented me for having such wonderful food. Who would’ve thought!
– a happy anonymous guest

The entire setup team and young men working at the action stations were excellent; friendly, helpful, professional! Great service! As mother of the groom and host of the rehearsal dinner, I thank you. I received so many compliments from the guests and more importantly my son who was getting married :)
– Lisa C

Overall experience from start to finish was incredible. Your employees are extremely friendly and professional. The set up of our order and presentation of the food was beyond what I expected. I don’t remember the name of who delivered our order but he was so very nice. Thank you so much we will use you again!
– Julie D.

The gentleman that delivered the food was very courteous and professional. You could tell that he took his job seriously and went over and above to make sure we were properly set up and satisfied with his service. This employee deserves recognition for the service that he provided to our event! Thank you to the entire team. The whole experience was a great one.
– Tim P.

The staff was so kind since it was a memorial service meal for my mom. I was grateful the food was great and arrived on time with all we had asked to be included. It made a difficult day easier as I did not have to worry about quality or quantity of the food.
– Annie M.

I ordered lunch for our employees to celebrate both the sales and service records they made for the store. I ordered enough food for all 85 employees. The food was delivered prompts and set up very quickly. She was very kind and organized. The tables were set up and items were even labeled on the butcher paper that covered the table surfaces. I was impressed with how many little details of service you provide. Your food has outstanding quality and it was served hot. We also had extra food leftover. That is impressive when you have a staff of mostly men. It was wonderful because I was able to send home some chicken and side dishes with the employees for their families. Without a doubt, I am impressed and so are our employees.You strive for excellent customer service just as we do and that shows. Thank you! We will be ordering again!
– Genevieve S.

I wanted to express our appreciation for the tremendous work you and your staff did in providing the catered meat for our daughter’s wedding reception. Here are a few of the things that blessed us most:

  • Your professionalism, cheerfulness and generosity during our first visit at the City BBQ in West Chester
  • Your follow up between that first meeting and our event
  • You and your team’s punctuality in bringing the food for the reception
  • You and your staff’s generous offer to assist with things when you arrived
  • Delicious food

I will highly recommend anyone to use City BBQ for catering events and particularly to work with you.  The day was one of the best days our my wife and I’s life; thank you for the role you played in making it a success.
– David Z