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Kids, grab your grown-ups: it’s the best day of the year! All City Barbeque joints will celebrate “Family Time” on Sunday, February 24—which means. kid’s meals are free with an adult meal purchase all day long! You don’t need a coupon or anything, either—just tell us you’re here for “Family Time” when you get here and you’re good to go!

And if you’re in the mood for some homemade Triple Chocolate Cake, we’re sweetening the deal for Family Time. City Barbeque will donate $1 of the sale of every slice of cake on February 24 to local children’s hospitals:

Akron and Cleveland joints: University Hospitals Rainbow Babies & Children’s Hospital

Cincinnati joints: Cincinnati Children’s Hospital Medical Center

Columbus joints: Nationwide Children’s Hospital

Dayton joints: Dayton Children’s Hospital

Toledo/Findlay joints: ProMedica Toledo Children’s Hospital

Indianapolis joints: Riley Hospital for Children at Indiana University Health

Chicago joints: Ann & Robert H. Lurie Children’s Hospital of Chicago

Lexington joints: Kentucky Children’s Hospital

Louisville joints: Norton’s Children’s Hospital

Charlotte joints: Levine Children’s Hospital

Raleigh joints: Duke Children’s Hospital & Health Center

Atlanta joints: Children’s Healthcare of Atlanta

Plus, every City Barbeque joint will have some family-friendly surprises going on… you’ll have to stop in and see!

So what’ll you get for your free kid’s meal? A lil’ brisket sandwich and some creamy, curly mac and cheese? A perfect chicken drumstick with green beans? Slow-smoked turkey and crunchy, chewy, healthy Superfood Slaw? Whatever you’re in the mood for, we’re excited to celebrate with you!

A little fine print: Adult meal purchases $7 or more are eligible for a free kid’s meal. One free kid’s meal per adult purchase.

Both returning fan favorites are smoked in-house in small batches over local hickory wood

January 31, 2019

City Barbeque is making room in its smokers for two more hickory-smoked favorites: Atlantic Smoked Salmon and the Big Bone beef rib.

Available at all locations on Fridays, Saturdays, and Sundays only, City Barbeque’s Atlantic salmon ($10.99) is smoked in-house, seasoned with dill, and served with lemon over a bed of fresh baby greens. “Smoked salmon is a fan favorite: every year, guests ask us to extend the amount of time we sell it,” says Brian Hipsher, VP of Marketing at City Barbeque. “This perfectly smoked salmon is served hot off the smoker and sells out quickly. We only make enough to sell through its peak freshness during both lunch and dinner each day, so be sure to get in early to catch yours.”

Also returning to all City Barbeque locations is the Big Bone: this massive beef rib will be available Saturdays only through the end of March. Beautifully marbled and packed with flavor, the Big Bone is hand-rubbed with City Barbeque’s signature rub, smoked low and slow, and served by the bone. The Big Bone can clock in at anywhere from 1–1.5 pounds and is available for $20 per pound. “The Big Bone is so popular that we have bumped up our smoker space to make a few more this year. It’s not easy balancing demand with availability, so we often sell out. This just guarantees that, when you get one, you’ll get the freshest, most delicious beef rib out there,” says Hipsher.

Learn more about Smoked Salmon and the Big Bone at www.citybbq.com/blog, and order online at www.citybbq.com (salmon available for online order; you’ll need to visit in person if you want to tackle the Big Bone).

 

About City Barbeque
At City Barbeque, folks wake up early to make the city’s best barbeque: every day, at every restaurant, teammates slow-smoke award-winning barbeque and craft homemade sides and desserts. City Barbeque also caters incredible events, providing personalized, friendly, and affordable service for events large or small, formal or laid-back. The company is devoted to supporting its teammates and the communities it serves and prioritizes giving back to local charities and non-profits. City Barbeque teammates are dedicated to providing competition-quality barbeque and genuine backyard hospitality; to improving themselves and their processes a little every day; and to staying true to their purpose: to serve and create happiness. For more information, visit City Barbeque at www.citybbq.com, Facebook, Instagram, or Twitter.

Media contact:
Elizabeth Grunewald
Regional Marketing Manager, City Barbeque
egrunewald@citybbq.com

Growing barbeque company recognized by TDn2K for second consecutive year

January 31, 2019

COLUMBUS, Ohio—TDn2K has named City Barbeque as the winner of the 2019 Best Practices Award in the Fast-Casual segment. This honor, which recognizes exemplary performance, workplaces, and workforce operations in foodservice, is awarded based on retention of general managers and hourly employees, workforce diversity, and compensation practices, as well as initiatives and efforts in community involvement, corporate responsibility, employee foundations and sustainable business practices. Nominees were honored for excellence in their segment of the industry; other winners included J. Gilbert’s, LongHorn Steakhouse, NORMS Restaurants, The Cheesecake Factory, and The Wendy’s Company.

Chief People Officer Ronnie Berry accepted the award on behalf of City Barbeque on January 29 at the Global Best Practices Conference in Dallas, Texas. “This award is a tribute to our operators, who are out there serving and creating happiness every day,” says Berry. “We know we can’t create happiness if we aren’t happy ourselves, so we work to foster connections and strive for a family dynamic within our teams. And then we focus on aligning our goals: serving guests competition-quality barbeque and experiences with a sense of genuine backyard hospitality; getting a little better every day, and staying true to who we are. We are honored to receive this recognition, and humbled to be in the same category with such distinguished peers as Portillo’s, La Madeleine, and The Habit Burger.” City Barbeque was named a runner-up in the 2018 Best Practices Awards.

City Barbeque continues to earn accolades not just for its award-winning barbeque, but for its company practices as well: in November 2018, Columbus CEO named the company best employer (in any industry, not just restaurants) for the third year in a row.

 

About City Barbeque
At City Barbeque, folks wake up early to make the city’s best barbeque: every day, at every restaurant, teammates slow-smoke award-winning barbeque and craft homemade sides and desserts. City Barbeque also caters incredible events, providing personalized, friendly, and affordable service for events large or small, formal or laid-back. The company is devoted to supporting its teammates and the communities it serves and prioritizes giving back to local charities and non-profits. City Barbeque teammates are dedicated to providing competition-quality barbeque and genuine backyard hospitality; to improving themselves and their processes a little every day; and to staying true to their purpose: to serve and create happiness. For more information, visit City Barbeque at www.citybbq.com, Facebook, Instagram, or Twitter.

About GBPC
The Global Best Practices Conference is produced by TDn2K™. Held in Dallas, Texas, this event is a gathering of hundreds of restaurant industry c-suite leadership brought together to tackle some of the most challenging obstacles facing the restaurant industry. The event is also the home of the Best Practice Awards, Diamond Catalyst Award, Heart of the Workplace Award and the Workplace Legacy Award presentations. Dates for the 2020 Global Best Practices Conference are January 28th – 30th, at the Westin Irving Convention Center Hotel. More at http://www.tdn2k.com/events/gbpc.

About TDn2K
TDn2K™ (Transforming Data into Knowledge) is the parent company of People Report™, Black Box Intelligence™ and White Box Social Intelligence™. People Report provides service-sector human capital and workforce analytics for its members monthly. Black Box Intelligence provides weekly financial and market level data for the restaurant industry. White Box Social Intelligence delivers consumer insights and reveals online brand health. TDn2K membership represents 43,000 restaurant units, nearly 2.6 million employees and $72 billion in sales. They are also the producers of leading restaurant industry events including the Global Best Practices Conference held annually each January in Dallas, Texas.

City Barbeque media contact:
Elizabeth Grunewald
Marketing Project Specialist, City Barbeque
egrunewald@citybbq.com

Tumblers retail for $5, with all profits to support the Resurrecting Lives Foundation

January 14, 2019

Starting January 14, 2019, when guests purchase a new limited-edition $5 tumbler at any City Barbeque location, City Barbeque (www.citybbq.com) will donate all tumbler profits to the Resurrecting Lives Foundation (www.resurrectinglives.org), a non-profit dedicated to supporting veterans living with traumatic brain injury. As a thank you for helping support this vital organization, guests will receive free refills in their 2019 tumbler through March 31, 2019 (offer valid for free refills of fountain beverages, tea, and lemonade with any food purchase at City Barbeque). Tumblers are available while supplies last, and City Barbeque has sold out every year.

This promotion marks City Barbeque’s fifth annual fundraiser for Resurrecting Lives; the restaurant has raised more than $46,000 to support the organization to date. Resurrecting Lives is committed to helping veterans with traumatic brain injury (TBI), which impacts an estimated 20–25% of the troops returning from Iraq and Afghanistan. The foundation helps veterans successfully transition to a post-military career and life through advocacy, aid, fundraising, and research: a cause that resonates with the culture of service at City Barbeque.

“We’re honored to be able to support our veterans via the Resurrecting Lives Foundation and are thankful our guests also want to support this cause,” says City Barbeque founder and CEO Rick Malir. “We hear from guests all the time how much they appreciate this partnership. We’re glad we can come together to do something good to support our veterans living with TBI.”


About City Barbeque

At City Barbeque, folks wake up early to make the city’s best barbeque: every day, at every restaurant, teammates slow-smoke award-winning barbeque and craft homemade sides and desserts. City Barbeque also caters incredible events, providing personalized, friendly, and affordable service for events large or small, formal or laid-back. The company is devoted to supporting its teammates and the communities it serves and prioritizes giving back to local charities and non-profits. City Barbeque teammates are dedicated to providing competition-quality barbeque and genuine backyard hospitality; to improving themselves and their processes a little every day; and to staying true to their purpose: to serve and create happiness. For more information, visit City Barbeque at www.citybbq.com, Facebook, Instagram, or Twitter.

Media Contact:
Elizabeth Grunewald
Marketing Project Specialist, City Barbeque
egrunewald@citybbq.com

Industry veteran joins c-suite of fast-growing barbeque restaurant; founder Rick Malir remains CEO

January 9, 2019

COLUMBUS, Ohio—City Barbeque is pleased to welcome Mike Muldoon to its leadership team effective January 2019. As the company’s new President and Chief Operating Officer, Muldoon will help lead the popular barbeque restaurant during a time of accelerated nationwide growth.

Muldoon brings to City Barbeque more than 25 years of experience in c-suite restaurant management. In roles ranging from executive leadership to operations management and human resources, Mike has developed and implemented strategic plans, increased sales, and attracted and retained top talent for restaurants worldwide, both new concepts and brand expansions.

“We really took our time on an extensive national search to find just the right COO,” said City Barbeque founder and CEO Rick Malir. “Mike’s experience in successfully scaling brands on a national level makes him the perfect choice for City Barbeque. I’m excited to see how Mike will help us build upon our foundation and culture, and the whole team is looking forward to having him on board as President and COO.”

“I am thrilled to be joining City Barbeque,” said Muldoon. “Rick Malir and the entire City Barbeque team have done a tremendous job building a unique brand and culture. City Barbeque has built a best-in-class reputation for producing competition-quality barbeque as well as providing an outstanding work experience for its team members. Rick and I share the belief that a great guest experience begins with a great team member experience. I am honored to be able to join this team and take part in the expansion of this exciting brand.”

About City Barbeque
At City Barbeque, folks wake up early to make the city’s best barbeque: every day, at every restaurant, teammates slow-smoke award-winning barbeque and craft homemade sides and desserts. City Barbeque also caters incredible events, providing personalized, friendly, and affordable service for events large or small, formal or laid-back. The company is devoted to supporting its teammates and the communities it serves and prioritizes giving back to local charities and non-profits. City Barbeque teammates are dedicated to providing competition-quality barbeque and genuine backyard hospitality; to improving themselves and their processes a little every day; and to staying true to their purpose: to serve and create happiness. For more information, visit City Barbeque at www.citybbq.com, Facebook, Instagram, or Twitter.

Media Contact:
Elizabeth Grunewald
Marketing Project Specialist, City Barbeque
egrunewald@citybbq.com

Partnerships with Olo and Punchh allow for faster online ordering, additional app functionality

December 18, 2018

City Barbeque (www.citybbq.com) has launched a brand-new online ordering system, powered by digital ordering platform Olo. Additionally, the fast-casual has collaborated with customer platform Punchh to release a new and enhanced City Rewards loyalty app, with improved mobile ordering and rewards, now available in the App Store and Google Play.

With City Barbeque’s new online ordering, guests can order the brand’s award-winning barbeque, scratch-made sides, and indulgent desserts online at order.citybbq.com. Features of City Barbeque’s new online ordering include:

  • The ability to order ahead (or even from the parking lot) to skip the line
  • Scheduling features to suggest the best time to pick up food without a wait
  • Group ordering for the office
  • Photos of every menu item
  • The ability to save favorite orders and payment information for faster ordering
  • Full integration with City Rewards, so guests can use rewards and earn points when ordering online

Members of City Rewards, City Barbeque’s loyalty program, can take advantage of this improved mobile ordering right from the new City Barbeque app. These updates allow loyalty members to:

  • Order City Barbeque favorites with the app’s new integrated single sign-on
  • Earn points for every purchase made in-app
  • Redeem loyalty rewards, right from the app
  • Get special offers and surprises, exclusively for app users
  • Find the closest City Barbeque joint
  • Refer friends to earn additional rewards

“These improvements to our online ordering and loyalty app are designed to make our guest experience better than ever and to reward our loyal guests,” said Brian Hipsher, VP of Marketing for City Barbeque. “We are thrilled to work with Olo and Punchh, both industry leaders in their space. They can make sure the technology is leading the way for better guest experiences, and we can focus our efforts on smoking and serving the best barbeque in the country.”

“We are pleased to be working with City Barbeque to power their digital ordering capabilities,” said Noah Glass, Founder and CEO of Olo. “We know the team at City Barbeque is dedicated to offering its surrounding communities the absolute best barbeque and service, and are thrilled to bring the added convenience of digital ordering to their guests.”

“City Barbeque has invested heavily in creating a consumer experience that personally caters to each guest,” said Shyam Rao, CEO of Punchh. “Through this partnership, we are taking their loyalty program, particularly on mobile, to a new level—providing a seamless experience both in-store and online that delivers tailored offers and rewards their most loyal, and valuable visitors to drive revenue.”


About City Barbeque

At City Barbeque, folks wake up early to make the city’s best barbeque: every day, at every restaurant, teammates slow-smoke award-winning barbeque and craft homemade sides and desserts. City Barbeque also caters incredible events, providing personalized, friendly, and affordable service for events large or small, formal or laid-back. The company is devoted to supporting its teammates and the communities it serves and prioritizes giving back to local charities and non-profits. City Barbeque teammates are dedicated to providing competition-quality barbeque and genuine backyard hospitality; to improving themselves and their processes a little every day; and to staying true to their purpose: to serve and create happiness. For more information, visit City Barbeque at www.citybbq.com, Facebook, Instagram, or Twitter.

About Olo
Olo is the on-demand interface for the restaurant industry, powering digital ordering and delivery for over 250 restaurant brands across 50,000 locations. Olo’s enterprise-grade software powers every stage of the digital restaurant transaction, from fully-branded guest interfaces to the back-of-house order management features that keep the kitchen running smoothly. Orders from Olo are injected seamlessly into existing systems to help brands capture demand from on-demand channels such as the brand’s website and app, third-party marketplaces, social media channels, and personal assistant devices like the Amazon Echo. Olo is a pioneer in the industry, beginning with text message ordering on mobile feature phones in 2005. Today, over 100 million consumers use Olo to order ahead and get meals delivered from the restaurants they love. Clients include Applebee’s (DIN), Chili’s (EAT), Chipotle (CMG), Denny’s (DENN), Five Guys Burgers & Fries, Jamba Juice (JMBA), Noodles & Company (NDLS), Red Robin (RRGB), Shake Shack (SHAK), sweetgreen, Wingstop (WING), and more. Learn more at www.olo.com. SKIP THE LINE®

About Punchh
Punchh is the world leader in innovative digital marketing products for brick and mortar retailers, combining AI and machine learning technologies, mobile-first expertise, and omni-channel communications designed to dramatically increase lifetime customer value. Leading global restaurant and retailers rely on Punchh to grow revenue by building customer relationships at every stage, from anonymous to loyalist, including more than 140 different brands. Punchh has raised $31MM in funding by leading investors including Sapphire Ventures and Cervin Ventures.

Media Contact, City Barbeque:
Elizabeth Grunewald
Marketing Project Specialist, City Barbeque
egrunewald@citybbq.com

Fast-casual concept thanked veterans and troops with a full meal, on the house

FOR IMMEDIATE RELEASE
November 14, 2018

City Barbeque (www.citybbq.com) once again observed Veterans Day by treating veterans and troops to a meal. On Sunday, November 11, all 41 City Barbeque locations gave veterans and members of the military a sandwich, two sides, and a regular beverage, free of charge; this year, restaurants served a total of 12,340 free meals.

“As a former combat US Marine having served in Vietnam and a retired First Sergeant in the Ohio Army National Guard, I wish to send a big thank you to all the folks who put in so much energy and long hours to make this Veterans Day special for myself and my fellow veterans,” said one veteran. “City Barbeque is truly a special place and I commend all the employees for greeting the veterans with a smile and making us feel very special. I salute you all. Thank you for the very best in food and company on this great day.”

City Barbeque has honored veterans and troops for their service with free meal for Veterans Day for years. The 12,340 free meals served in 2018 meals beats the brand’s previous record of 10,062 meals served in 2017. City Barbeque also fundraises throughout the year for veterans’ causes, raising almost $40,000 to date for the Resurrecting Lives Foundation (who works to support the estimated 20–25% of troops returning from Iraq and Afghanistan with traumatic brain injury) and making significant donations to Mission 22 (a campaign dedicated to awareness and treatment of the Post Traumatic Stress Disorder and Traumatic Brain Injuries that lead 22 veterans here at home to take their lives every day). To learn about the Resurrecting Lives Foundation, visit www.resurrectinglives.org; for more about Mission 22, visit www.mission22.com.

About City Barbeque
At City Barbeque, folks wake up early to make the city’s best barbeque: every day, at every restaurant, teammates slow-smoke award-winning barbeque and craft homemade sides and desserts. City Barbeque also caters incredible events, providing personalized, friendly, and affordable service for events large or small, formal or laid-back. The company is devoted to supporting its teammates and the communities it serves and prioritizes giving back to local charities and non-profits. City Barbeque teammates are dedicated to providing competition-quality barbeque and genuine backyard hospitality; to improving themselves and their processes a little every day; and to staying true to their purpose: to serve and create happiness. For more information, visit City Barbeque at www.citybbq.com, Facebook, Instagram, or Twitter.

Media Contact, City Barbeque:
Elizabeth Grunewald
Marketing Project Specialist, City Barbeque
egrunewald@citybbq.com